New Job Payment Collector In Maharashtra

We are looking to hire an enthusiastic collector to recover late payments on our accounts. The collector will review clients’ accounts in our database, and interview them to establish their financial resources. Based on this the collector will establish their ability to pay debts. You will ask clients probing questions over the phone to better understand payment objections, and use your ability to multitask by typing notes simultaneously.

To ensure success you need to be up to date with all laws, regulations, policies and procedures pertaining to the collections industry, and approach clients with tact. Top candidates will be articulate, and have strong critical-thinking and listening skills.

Collector Responsibilities:

• Should be excellent with Excel and Tally
• coordinating with internal and external sales agent to get the complete data of the debtors.
• follow up for payments from customers, internal and external sales agents.
• send reminders to customers as the due date approaches .
• follow up of overdue or late payments to be done over calls and even by going to their offices to understand the delay and convince them to make payment at the earliest.
• While enforcing payment collection is essential, maintaining a good customer relationship is equally important.
• strive to balance professionalism with flexibility and understanding
• Interviewing clients telepathically to establish their ability to pay debt.
• Overcoming stall tactics and objections, and suggesting sources of money for debt payments.
• Using various skip tracing methods to locate clients.
• Negotiating settlements by arranging clients’ payments over longer time span.

Job Type: Full-time

Salary: From ₹20,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• related work: 1 year (Preferred)

Speak with the employer
+91 7045933511
Application Deadline: 15/09/2023